Academy
Short guides to using SHRU Cloud, step by step.
Sign in
Your username and password, plus a second step when you have set one up.
- Enter your Username and Password.
- Press Sign In.
- If your account has a passkey, your device asks for it. If it has an authenticator app, enter the 6-digit code from the app.
The second step is asked at every sign-in, so nobody can enter your account with your password alone.
Something went wrong?
- Too many failed attempts: after several wrong passwords, sign-in is paused for a few minutes. Wait and try again.
- Forgot your password: see Forgot your password.
- Lost your phone or passkey: contact support from the site's contact links.
Good to knowWhen you sign in from a new place, we email you about it. If it was not you, change your password at once and contact support.